Financial Assistance

Slidell Memorial Hospital provides financial assistance for emergency and medical care for patients who are residents of Louisiana and Mississippi but are unable to pay. Financial help applies to your portion of the bill only, such as your deductible or copay.

Eligibility for financial assistance at Slidell Memorial Hospital

Financial assistance is based on your family income and the current federal poverty guidelines.

You may qualify for 100% financial assistance if your family income is 200% or less of the federal guidelines.

To apply

To apply please email the completed application to:

Financial assistance policy 

• English 

Financial assistance application

• English
• Spanish

Financial assistance information (summary of policy)

• English 
• Spanish

List of doctors and providers not covered under the Financial Assistance Policy

• English

Amount generally billed

• English

Facilities covered under the Financial Assistance Policy

• English

Billing process

When you provide the name, address and policy number of your insurance company when you register, Slidell Memorial Hospital (SMH)/Slidell Memorial Hospital East (SMH East) will file your primary insurance claim for you. We suggest you track the following for services rendered: charges, co-pays, deductible, co-insurance, insurance payments, Explanation of Benefits (EOB) and your SMH/SMH East statement. By organizing this information, it will be helpful if you need to discuss your statement.

In the weeks following your visit to SMH/SMH East, the billing process occurs as follows:

• SMH/SMH East will submit claims to your primary insurance company.
• You should receive an EOB from your insurance company four to six weeks after the first claim is filed. The EOB will indicate services billed, amount paid and payee.
• If you do not hear from your insurance company within four to six weeks of your visit, you should follow-up with them.
• If payment is mailed to SMH/SMH East, the payment may be reflected on your next monthly statement. Statements are mailed monthly to you.
• Additional charges and payments to your original statement will appear on your monthly statement as they are posted to your account.
• You should retain your statements to help you track charges, payments, adjustments and your balance.

Billing and collection policy 

• English